119 is a direct-dial emergency number for fire brigade and ambulance service. The caller’s location is automatically traced once the call is connected.



112 is the emergency number for the police. However, if the situation definitely requires an ambulance, you should dial 119, instead of 112.



Dial 102 for inquiries on life and tourism in Seoul. You can get a variety of information services about life, transportation, and tourism services.



120 is for foreign language services. Dial (02) 120, press 9, then select 1 for English, 2 for Chinese, 3 for Japanese, 4 for Vietnamese, or 5 for Mongolian. (Call Center Hours: 9:00~22:00, all year round)

Service areas include interpretation, information about everyday life in Seoul, public transportation, and all types of reservations.



1330 is for Travel Phone Emergency Interpretation Service. This service is available 24/7 in English, Japanese, and Chinese. Calls take place in the form of a 3-way phone conference between the caller, the 1330 Travel Phone, and the 119 emergency call center.



If you are in Seoul or Jeju, dial 1339 to call Seoul Emergency Medical Information Center for non-emergency medical information. The medical staff here can speak English, Japanese, or Chinese and offers information on clinics, hospitals, pharmacies, and emergency rooms available for foreigners.


Tour & Travel

Bus information (Seoul)- (02) 418-5000

Gimpo Airport flight information- (02) 660-2456


Tourist Complaint Center

: (02) 735-0101


Tourist Information Centers

: Seoul: (02) 757-0086

: Busan: (051) 973-1100

: Daegu: (053) 429-3134

: Gyeongju: (0561) 772-9289

: Jeju Island: (064) 38-0326



Useful Expressions to use in emergency

  1. 목동역 현대 백화점에 지금 불이 났어요. 사람들이 갇혔어요. 숨 쉬기 힘드니까 서둘러 주세요.

(There’s a fire at Hyundai Department store at Mokdong station. People are trapped. It’s hard to breathe, so please hurry.)

  1. 사람이 여러 명 다쳤어요. 뼈가 부러진 것 같아요. 구급차 빨리 보내 주세요.

(Many people are hurt. I think they broke their bones. Please quickly send us an ambulance.)

  1. 교통 사고가 났어요. 사람이 다쳤으니까 빨리 와 주세요.

(There has been a car accident. Someone’s hurt, so please hurry.)

  1. 숨을 안 쉬어요.

(He/she is not breathing.)

  1. 의식이 없어요.

(He/she is unconscious.)

  1. 출혈이 심해요.

(He/she is bleeding too much.)

  1. 여기는 서울역 5번 출구와 6번 출구 사이예요.

(I’m between the exits 5 and 6 or Seoul station.)

  1. 여기는 구로 호텔 앞이에요.

(I’m in front of Guro hotel.)


Useful expressions to use when you are lost

에 가려면 이 길이 맞습니까?

강남역에 가려면 이 길이 맞습니까? Is this the right way to Gangnam station?

서울역에 가려면 이 길이 맞습니까? Is this the right way to Seoul station?

시청에 가려면 이 길이 맞습니까? Is this the right way to the City Hall?

인사동에 가려면 이 길이 맞습니까? Is this the right way to Insadong?

삼청동에 가려면 이 길이 맞습니까? Is this the right way to Samchungdong?


N이 어디에 있습니까?

강남역이 어디에 있습니까? Where is Gangnam station?

서울역이 어디에 있습니까? Where is Seoul station?

시청이 어디에 있습니까? Where is the City Hall?

인사동이 어디에 있습니까? Where is Insadong?

삼청동이 어디에 있습니까? Where is Samchungdong?




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